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Our Policy

online retail Quality Health & Beauty Care Products, You Can Find 999+ Kinds Traditional Chinese Medicine Herbs ( 地道中藥材 TCM yao cai ) Here, Help For Weight Loss, Sex Performance, Beauty Care Or Personal Health Care Etc.

 

Contact us

  • Email: service@healthwisdom.shop
  • Whatsapp/Wechat- +17752981317
  • Our Time-(Hongkong Time 08UTC) Mon-Fri, 09:00-22:00 / Sat-Sun, 10:00-18:00

Any question about the item, pls contact us before you decide to buy. 

Any problem about the products when you get them, pls be feel free to contact us.

If you have any other questions or want to buy but not find them in our store, please feel free to contact us. We will respond within one business day.

 

Payment & Shipment

--Our Safe Payment Ways Are Paypal Or Credit and debit card payments. Pay with the world’s most popular secure payment methods.

 

--After we get the confirmation of your payment, we will send out your orders in 2-5 days. We will use Registered Post Air Mail, delivery time need about 15-25 business days. Some countries may delay 1-2 weeks.

--We do our best to provide quick service. However, as severe weather, clean custom, holidays etc reasons, sometimes unforeseeable delays can occur.

--If it has been over 35 days since your payment date and it has not been received, contact us immediately, we will work quickly to help solve it.

 

Import duties

  • Taxes and charges are not included in the item price or shipping charges.
  • Depending on the shipping destination, VAT and Sales Taxes may need to be added. Customs and local sales taxes levied by the shipping destination to release the order from customs clearance on arrival. Please confirm with local authorities for the tax/duties imposed prior to placing an order as we are unable to advise the amount.
  • We will send your parcels as gift and declare the bill value to try our best to avoid your customs fee.

Return policy

Return unwanted products within 3 days of receipt. Shipping fee will be refunded for returns on unwanted items. We do not accept returns on any used products. Items must be returned in original packaging and in resale condition.

Guarantee

We guarantee the items we sell as described. If you are not satisfied with any products that you bought from us, you can return it within 3 business days in original condition for the full refund excluding shipping fee. 

DISCLAIMER:

This web site is intended for information only. It is not to be used to diagnosis, treat, cure, or in place of medical supervision.

Consult with your Naturopathic Doctor, or health care professional. FDA has not evaluated this statement and these products, are not intended for prevention, treatment, cure or mitigation of disease. Use and Dosage of Products: The FDA currently restricts statements about the functions of herbs or supplements. The herbs we sell are dietary supplements, intended for further processing (tea, tincture, decoction, poultice, compress, eye wash, or encapsulation).

We are not able to legally or ethically give medical information, including traditional function information, in this online store. Please consult your local qualified herbalist or a reliable reference manuals for traditional indications and functions of these herbs, as well as dosage and preparation. In many states, acupuncturists are allowed to prescribe these herbs as medicines.

FDA regulation: The guidance document essentially defines any item used to treat, mitigate, cure or prevent a disease as regulated by the FDA. All prices on this web site are subject to change without notice.

Whilst we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our web site may be mis-priced. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, healthwisdom.shop shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

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